Community Outreach

In today’s lab market, there is a growing demand for better service, increased reporting and more convenience for patients to ensure continuity of care. Good service and great lab reporting are lacking from the large, “big box” labs, thus providing a perfect opportunity for hospitals to partner with OHC to bring competitive offerings to their community.

As OHC does not own a lab, we focus solely on our hospital partner’s current service offerings. We review the hospital’s current lab capabilities and stay within those parameters and will never introduce a service that our partners cannot run in-house. Most of the time, these peripheral services could include toxicology and pharmacogenetic (DNA) testing, which we believe have been over utilized and often lack medical necessity. We do not send samples from outside labs for hospitals to bill as pass-through, as that model is not accepted by the payors and has been proven to be short lived.

In order to provide long-term sustainability for our partners, OHC will work with the existing service area of the hospital, which is widely approved and accepted by the payors. In addition, each Managed Care Agreement is reviewed, in great detail, to ensure compliance and adoption. The OHC model is centered around compliance and is backed by well over 100 years of combined experience. We constantly monitor the entire process from beginning to end to ensure compliance is met on every level. Due to this program being centered around the hospital, OHC and the hospital is able to jointly market directly to the hospital’s current physician roster. This allows our hospitals the ability to accept all payors, including Federal.

Many hospitals provide limited outreach lab services to doctors and nursing homes in their community, but they are finding they struggle to compete with the big labs because of shortcomings in their software, EMR integration and reporting capabilities. OHC has developed innovative and truly unique lab reporting software, OPSES™, enabling our hospital partners to deliver comprehensive and meaningful lab results to patients and physicians. Our software provides EMR integration capabilities to clinicians because it is a must-have in today’s medical practices. This capability and our advancement in reporting differentiate our hospital partners from even the biggest labs in the industry.

Aside from the increased revenue from OHC’s Community Outreach Model, our partners benefit from; increased utilization of their existing staff and services, greater connectivity with their community physicians and ultimately, increased admissions for the hospital. These positive shifts are all due to the elevated connection between the hospital and their community.

Our collective program does not, and will not, compensate providers for their lab services. Because of this firm stance, OHC has centered our entire provider focus around increasing the provider’s overall customer service as it relates to our lab programs. OHC will integrate our technology platform, OPSES™, directly into each provider’s Electronic Health Record (EHR), turn-key all supplies, training and logistics and lastly, provide a direct conduit to the hospital’s Lab Medical Director, should a provider need to discuss patient-specific results.